General Terms and Conditions of
Homaro Supply UG for Consumers

1. Scope of application

The following terms and conditions are an integral part of every contract concluded between us, Homaro Supply UG (limited liability), Madenburgstr. 23, 68219 Mannheim, Germany and you via our online store, provided that you purchase from us as a consumer within the meaning of § 13 BGB (German Civil Code); a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity.

2. Conclusion of contract

2.1  The presentation of our goods on our website https://homaro.webflow.io/shop does not constitute a binding offer on our part. Please refer to our customer information for details of how a contract is concluded.

2.2  We deliver only to: Aland Islands, Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard and Jan Mayen, Sweden, Switzerland, Ukraine, United Kingdom, Vatican.

3. Our liability‍

3.1  Unless otherwise agreed below, the statutory warranty rights apply to our goods.

3.2  We shall be liable - irrespective of the legal grounds - for damages or compensation for futile expenses in accordance with the following provisions under clause. 3.2.1 and 3.2.2:

  • 3.2.1  In the event of intent or gross negligence, we shall be liable without limitation. In the event of simple negligence, we shall only be liable for damages arising from the breach of a material contractual obligation (an obligation whose fulfillment is essential for the proper execution of the contract and on whose compliance you regularly rely and may rely); in this case, however, our liability shall be limited to compensation for foreseeable damage typical of the contract.
  • 3.2.2  The exclusions and limitations of liability resulting from Section 3.2.1. shall not apply if we have fraudulently concealed a defect or have assumed a guarantee for the quality of the item, for damages resulting from injury to life, limb or health, or in the event of liability under the Product Liability Act.

3.3  Insofar as our liability is excluded or limited, this shall also apply to the personal liability of our legal representatives and vicarious agents.

4. Retention of title

The goods remain our property until full payment has been made.

5. Online dispute resolution / consumer arbitration

5.1  If you have cause for complaint, you can enter your complaint on the online dispute resolution website provided by the European Commission. Your complaint will then be forwarded to us. Please click on the following link and follow the instructions there: https://ec.europa.eu/consumers/odr/.

5.2  We do not participate in dispute resolution proceedings before a consumer arbitration board and are not obliged to do so.

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Status: October 20th, 2024